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Prof. Ferjilyn L. Matondo

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THE STATUS OF THE PNU-AGUSAN CAMPUS

COOPERATIVE CANTEEN

Prof. Ferjilyn L. Matondo

 THE PROBLEM

          This study was conducted to determine the status of PNU-Agusan Campus cooperative canteen in order to come up with recommendations for improvement.

          Specifically, the study sought to answer the following problems:

  1. What is the status of the PNU-Agusan Campus cooperative canteen in terms of objectives, organizational structure, membership, and assets?
  2. How is the canteen operate or managed in terms of Canteen Management under six categories namely, staffing, receiving, storing, recording, facilities and equipment, and sanitation and Foodservice Management. The last, Food Service Management is further sub-categorized specifically on menu planning, purchasing, food preparation, pricing, selling, and handling.
  3. What are the problems met in the operation of the cooperative canteen?
  4. What can be proposed to improve the management of the PNU-Agusan Campus cooperative canteen?

         The study employed the descriptive-normative survey method using quantitative and qualitative data. Data were gathered through questionnaires, survey forms, informal interview and from documents of the PNU-Agusan Campus canteen cooperative. The respondents were 20 university staff members, 32 faculty members, 10 members of the Board of Directors and 2 canteen personnel, 27 BEE-EPP students and 32 BSE-HE students, with a total of 123 respondents.

FINDINGS

  1. The status of PNU-Agusan Campus cooperative canteen in terms of objectives, organizational structure, membership, and assets is summarized as follows: The PNU-Agusan Campus cooperative canteen aims to supply healthful and wholesome foods to members, personnel, students and pupils of the university; to serve as a possible training ground for all PNU students; to protect the members of the personnel, students and pupils from any from of profiteering; to promote, safeguard and protect the general economic interest of its members; and to render services to the university populace by selling school and office supplies and miscellaneous goods. To implement the policy of the cooperative canteen, the PNU-Agusan Campus cooperative canteen has ten (10) members of the Board of Directors as the policy-making body and two(2) canteen personnel. The members of Board of Management like the manager, treasurer, bookkeeper, and auditor are automatically members of the Board of Directors. Each member of the Board has his/her own duties and functions which are stipulated in the Constitution and By-laws. Members were elected through secret ballot by the General Assembly. Members of the faculty and administrative staff are qualified for the membership to the school cooperative canteen upon the approval of the officers of the Board of Directors. Presently, the PNU-Agusan Campus cooperative canteen has 68 members. The building of the cooperative canteen was put up through the initiative of the officers from the time it was established. Most parts of the building were built in form of donations. The cooperative canteen has very limited facilities, equipment, and utensils. Among these are, 17 tables, 23 benches, 15 plastic stool, 4 wooden stool, 1 cooler, 1 freezer, 6 plates, 6 spoons, 6 forks, 6 glasses, 6 cups, 2 knives, 1 basin, and 1 pale. The money capital comes from the 721 shares of the members of the cooperative with Php 50.00 per share. The total money capital of the canteen for this year (2003-2004) is Php 36,050.00 
  2. Under canteen management, respondents had a general mean of 3.43 described as moderately satisfactory. Among the six sub-categories of canteen management, the facilities and equipment got the lowest mean of 2.71 indicating moderately satisfactory.
  3. The overall mean of the respondents in foodservice management of PNU-Agusan Campus cooperative canteen 3.21 indicating moderately satisfactory. Among the six sub-categories of foodservice management, the Food Handling got the lowest mean of 2.78 with a description of moderately satisfactory.

  4. The five most serious problems encountered in the operation of the canteen as ranked by the respondents were as follows: lack of cooking and serving utensils, lack of facilities and equipment, inadequate dining and working space, lack of canteen personnel, inadequate drinking water supply, and inadequate chairs and tables.T

  5. The five most recommended measures for the improvement of the PNU-Agusan Campus cooperative canteen as ranked by the respondents were to construct new university canteen that meets the standards, improve the dining facilities and equipment, improve the serving area or the display counter, train the canteen staff in foodservice operations including proper food handling, and repair the canteen building as ranked 1,2,3,4, and 5 respectively.

CONCLUSION

         On the bases of the foregoing findings, the PNU-Agusan Campus cooperative canteen is an established cooperative with its own objectives, organizational structure of the management, qualification for membership, and assets as stipulated in its Constitution and By-laws and other documents. However, problems in the following aspects of canteen management and foodservice management need to be remedied like the lack of cooking and serving utensils, facilities and equipment, inadequate dining and working space, lack of canteen personnel, inadequate drinking water supply, inadequate chairs and tables, lack of sound management practices. These problems would be solved through the cooperative efforts of the stockholders, officers, consumers, suppliers, and consignors.

RECOMMENDATIONS

          The following recommendations were drawn from the results of the study.

  1. The cooperative should be registered with the Cooperative Development Authority or CDA. 
  2. The management of the PNU-Agusan Campus cooperative canteen should favorably consider the most recommended measure for improvement which is to construct a new university canteen.
  3. Some areas and part of the Constitution and By-laws need to be amended and revised to suit to the needs of the present times.
  4. A regular assessment should be made to keep track of the activities and development of the PNU-Agusan Campus cooperative canteen and to insure that special efforts are exerted towards the improvement of the different areas in canteen and foodservice management so that the desired rating of very satisfactory if not excellent may be attained.
  5. Priority attention should be given to the identified serious problems such as lack of cooking and serving utensils, facilities and equipment, inadequate dining and working space, lack of canteen personnel, inadequate drinking water supply and inadequate tables and chairs.
  6. The construction of the new university canteen should conform to the national standards necessary for accreditation by the Accrediting Agency of Chartered Colleges and Universities in the Philippines, Inc. (AACUP).

 

BIBLIOGRAPHY

Chan, Felicidad S. & Infante, Ma. Ofelia G. 1993. Technology and Home Economics Food Management and Services II. Phoenix Publishing House, Inc. Quezon City.

Fajardo, Feliciano R. & Abella, Fabian P. 1999. Cooperative. 4th ed. Rex Bookstore, Inc Manila, Philippines.

Franco, Ernesto A. et. al. 1998. Management in the Philippine Setting. National Book Store, Inc. Mandaluyong City.

Knight, John B. & Kotschevar L.H. 2000. Quantity Food Production, Planning, and Management.3rd Ed. John Wiley & Sons, Inc. Canada.

Lorenzana, Carlos C. 1993. Management Theory and Practice. Rex Bookstore. Manila, Philippines.

Manantan, Victoria T. & Tabbada, Epifania V. 1995. Technology and Home Economics Foods Management and Service II. Phoenix Publishing House, Inc. Quezon City.

Mill, Robert Christie. 2001. Restaurant Management – Costumers, Operations, and Employees. 2nd ed. Pearson Education Asia Pte. Ltd.

Palacio June P. et. al. 1994 Introduction to Foodservice. Macmillan Publishing A Division of Macmillan, Inc. New York.

Pappas, Mike J. 1997. Eat Food, Not Profits? How Computers Can Save Your Restaurant. Van Nostrand Reinhold ITP A Division of International Thomson Publishing Inc. United States of America.

Pedigon, Grace P. 1989. Foodservice Management in the Philippines. U.P. College of Home Economics. Deliman, Quezon City.

Robbins, Stephen P. & Coulter, Mary. 1996. Management. 5th ed. Prentice Hall, Inc Upper Saddle River, New Jersey 07458.

Verghese, Brian. 1999. Professional Food and Beverage Service Management.. Macmillan India Limited.

Zalueta, Francisco M. 1999. Management Theories and Practices. Academic Publishing Corporation. Mandaluyong City, Philippines.

Publications/Downloaded Internet Files

Canteen Management. http://www.pandc.org.an/services/canteenmanagement.htm.

The School Canteen Handbook. 1999. Department of Education. Tasminia. http:///search.yahoo.com/canteenmanagement.

Unpublished Materials

Alesna, Clarita V. 1999. “Teachers’ Cooperatives in the School Congressional District of Bohol; Its Impact on Socio-Economic Development: A Proposed Management Program”. Unpublished Master’s Thesis. Bohol Institute of Technology.

Amores, Briggett A. 2000. “Factors for Success and Sustainable Development of Cooperatives Based on Perception of Cooperative Members in Cebu Province”. Unpublished Doctoral Dissertation. University of Visayas.

Banganan, Martha B. 1999. “An Assessment of the Cooperative Educational Training Program of Credit Cooperatives in the Mountain Province: A Basis for Training Program Enhancement”. Unpublished Master’s Thesis. Silliman University.

Dacumos, Dulia M. 1993. “Pupils’ Assessment of the Rosauro Alamario Elementary School Canteen Management and Services”. Unpublished Master’s Thesis. Philippine Normal University.

Fernandez, Floserfida B. 1998. “The Palawan State University Credit Cooperative: Proposed Improvement Scheme”. Unpublished Master’s Thesis. University of San Jose – Recoletos.

Limbaga, Mario L. 1996, “An Analysis of the Status of the Tagbilaran City Employees Credit Cooperative, 1995 and Its Implication to Urban Community development: A Proposed Program for Improvement”. Unpublished Master’s Thesis. University of Bohol.

Manila, Delma P. 2000. “Attributes to Success or Failure of Landbank – Assisted Cooperatives in Negros Oriental”. Unpublished Doctoral Dissertation. Foundation University.

Villaver, Luzvisminda P. 1989. “ The Services of ASMS Canteen and the Food Habits of the Clientele, DAS, Toledo City”. Unpublished Master’s Thesis. Cebu State College.

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